Job Listings

Associate Director of Financial Aid Advising

University of Colorado Boulder

University of Colorado Boulder seeks applications for the Associate Director of Financial Aid Advising position.

Job Description

Key Responsibilities

Advising Leadership & Management

• Set customer service expectations and ensure that service level goals are monitored and achieved.
• Collaborate with other functional areas within the Office of Financial Aid to ensure excellent customer service and minimal hand-offs from one area to another.
• Collaborate with communications area to ensure customer feedback is provided about messaging in emails, websites, and other forms of communication.
• Collaborate with other campus departments to ensure a positive student experience.
• Use evaluation tools and metrics to assess identify gaps in service or areas where service can be proactive.
• Identify needs, make recommendations, and implement new processes or procedures. Responsible for establishing strategic goals that align with the office and campus initiatives.
• Assign work or projects to team members.
• Support the administration of athletic aid and ensures compliance with Big 12 and NCAA rules and regulations.
• Support the administration of student employment and work study programs.
• Responsible for hiring, evaluating, training, and coaching direct reports.
• Set expectations for employee development.
• Responsible for elevated customer concerns.
• Ensure student employees are adequately trained and set expectations for work assignments, quality assurance, and career development activities.

Office Leadership

• Foster an inclusive, creative, success-oriented, and accountable environment that attracts and retains top-notch professional and student staff who are passionate about providing the highest quality of work, facilitates a safe space for feedback and constructive criticism in support of positive and ongoing dialog, and nurtures the collaborative relationships that enable the work to be produced.
• Provides leadership as part of the OFA management team.
• Responsible for identification, analysis and implementation of financial aid, enrollment management and office policy.
• Interpret regulations and ensure compliance with current rules, regulations, laws, etc, associated with the management of the federal, state and institutional aid programs.
• Analyze, design and implement new federal, state and institutional financial aid initiatives, mandatory and voluntary at the discretion of the Director.
• Lead office-wide projects by utilizing project management techniques.
• Assist the Director with legal and media inquiries as needed.
• Represent the Office of Financial Aid on campus initiatives.

Outreach/Partnership Cultivation

• Identify key partners and provide outreach and training opportunities as well as provide a communication channel for important updates.
• Maintain a strong partnership with Law School, Continuing Education, Athletics and other campus partners to ensure outstanding service is provided.
• Serve as a liaison and primary student employment contact to the university community and employers external to the campus. Develop relationships and training with other areas of Financial Aid, Career Services, Human Resources, Employee Services and University Information Systems.
• Serves as a liaison to the university community in particular to Bursar, Admissions, Academic Advisors and the Registrar. Ensures collaborative relationships that meet student needs.
• Set expectations for providing outreach presentations to campus constituents, high schools and other community organizations.

Professional Development

• Participates in training seminars, conferences, committee meetings, etc. for professional development in the areas of Title IV financial aid.
• Attend staff meetings, retreats and other meetings as assigned.
• Collaborate with supervisor to determine areas for professional growth and identify and request appropriate training opportunities.
• Assist in the development and implementation of advising related trainings for all staff as needed.

This position reports to the Director of Financial Aid and directly supervises 3 FTE, with an overall unit of 12 FTE and 20-25 student employees.

Application Instructions

To apply, please submit the following materials:

• A current resume
• A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time. Please apply by December 11, 2024, for consideration. Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs. In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply

December 11, 2024

Full job posting available at

https://jobs.colorado.edu/jobs/JobDetail/?jobId=60610

Assistant Director Financial Aid Servicing

Aims Community College

Aims Community College seeks applications for the Assistant Director, Financial Aid Servicing position.

Job Description

Aims Community College actively supports an environment that embraces the College’s Mission, Vision, Values, BaJEDI (belonging, justice, equity, diversity, inclusion), and Innovation. The College embraces and seeks to hire individuals who want to be a part of this environment and has the skillsets necessary to be successful in this position. This position is responsible for providing leadership, guidance, and support within the Financial Aid Office to ensure quality, timely and compliant service to students, parents, faculty and staff. The Assistant Director manages daily operations by providing supervision of staff, ensuring adherence to associated rules and regulations, planning and organizing data systems and functions, and participating in strategic planning in conjunction with other financial aid leadership, campus and college administrators to ensure fair, equitable, honest and compliant administration of state, federal and institutional student aid programs.

Supervision

• Develop and administer processes for the Office of Student Employment.
• Develop and manage the system to identify work study opportunities available and the processes required to obtain a job on campus or with approved off-campus agencies.
• Collaborate with Career Services, Human Resources, and the Payroll Office to market employment opportunities, process pre-hire paperwork, notify employers of student eligibility, and to process timesheets.
• Facilitate contracts and perform annual site visits with off-campus employers.
• Develop and deliver training for supervisors.
• Manages the pre-screening process which includes, application process, HR paperwork and placing students in jobs both on campus and off campus.
• Conducts student employment orientations/training sessions for students and supervisors.
• Maintains accuracy of job descriptions.
• Monitors student earnings, student hours, and notifies supervisors of remaining eligible hours.
• Maintains student times and documentation to comply with audit requirements.
• Develops/updates student employment forms, manuals, orientation packets and student/supervisor handbooks.
• Develops community nonprofit business relationships for off-campus employment to comply with the Community Service requirement for the Federal Work Study program.
• Facilitates the off-campus agreement between the nonprofit business and the University.
• Provides on-going communication with department and off campus supervisors.
• Works with Financial Aid, Human Resources, and IT to develop programs within the Workday system to expedite and enhance the payroll and hours monitoring process.
• Performs monthly payroll and hour reconciliation to ensure funds expended do not exceed annual allocations.

Financial Aid

• Manage the scholarship coordinator and all related scholarship programs.
• Manage student financial aid awards and disbursement of funds.
• Assist Scholarship coordinator making adjustments as a result of over-awards, residency changes, additional fund requests or other school awards.
• Responsible for canceling of student awards as needed.
• Provide counsel to students regarding all aspects of financial aid including need analysis and award calculations using federal, state and institutional policies and procedures.
• Develop office procedures, process flowcharts and internal schedules to ensure timely awarding and reconciling of scholarship funds.
• Oversee internal systems to ensure that students are properly reviewed and packaged in a timely manner and in accord with fund regulations and academic program.
• Work closely with the Aims Foundation developing and reviewing donor scholarship agreements.
• Mange the Foundation scholarship application as it relates to applying and awarding scholarship funds

Satisfactory Academic Progress

• Manage the Satisfactory Academic Progress (SAP) in Workday (SIS system)
• Assure that the Satisfactory Academic Progress (SAP) policy is updated and meets Federal regulations.
• Assist Executive Director with SAP policies and procedures as they relate to audits and program reviews
• Develop and administer the Satisfactory Academic Progress (SAP) appeal process.
• Solicit faculty and staff to serve on an appeal committee.
• Provide training and guidance to committee on financial aid regulations and options available to students who are not maintaining good financial aid eligibility.
• Ensure SAP for historical students is updated in a timely manner, monitor holds, review and update as needed for end of term processing.

Internal & External Collaboration

• Participate on committees, in groups, and professional organizations both internally and externally in order to establish collaborative relationships and promote a positive department image.
• Attend meetings as a representative of the Financial Aid Office.
• Assist Financial Aid Executive Director with annual audit preparation and documentation as requested.
• Attend on and off-campus professional development trainings, workshops and conferences to maintain currency in all aspects of federal and state regulations and customer service practices.

Application Instructions

Required documents

• Cover letter
• Resume

All Applicants:

• Compare your previous work experience to the job duties listed on the job positing under job description. Enter the job duties you have performed under the "Work Experience" section on your job application. We evaluate your experience based on this information.
• Please make sure you state whether work experience (aka work history) is part time or full time employment by listing the average number of hours worked per week. This information is used to determine your new annual salary.
• Be sure to upload all the required documents listed at the above in "Additional Job Description" section. This can be uploaded as part of your application materials in the "My Experience" section.  If there are missing documents, your incomplete application will not be considered. Per the Colorado Job Application Fairness Act, you may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

Deadline to Apply

December 4, 2024

Full job posting available at

https://aims.wd1.myworkdayjobs.com/en-US/Jobs/details/Assistant-Director-II--Financial-Aid-Servicing_R1428-1

Assistant Director of Scholarship Advising and Partnerships

University of Colorado Boulder

University of Colorado Boulder seeks applications for the Assistant Director of Scholarship Advising and Partnerships position.

Job Description

Scholarship Services at CU Boulder welcomes applications for an Assistant Director of Scholarship Advising & Partnerships! Scholarship Services is part of Student Financial Services, a unit within the Enrollment Management division, where we support recruitment and student success efforts of the campus by utilizing federal, state, institutional and private funding to maintain access to an education and ensure aid policies support retention, graduation, and diversity goals. The Assistant Director is invested in providing a high level of customer service to scholarship recipients while also nurturing and maintaining community and campus partnerships that support enrollment goals. This full-time position reports to the Director of Scholarship Services and is responsible for strategic planning and leadership, scholarship advising and programming, internal and external scholarship partnerships, outreach, and other duties as assigned. This position collaborates with the university’s Advancement department, private donors, community and state government organizations, and campus partners. This position maintains a thorough and current working knowledge of all Title IV federal, State of Colorado, and institutional rules, regulations and procedures to ensure accurate release of information and program compliance. The University of Colorado Boulder Enrollment Management Division is committed to recruiting and supporting a diverse workforce. The University strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity Employer, including veterans and individuals with disabilities. The Office of Scholarship Services is a unit within the Student Financial Services Division of Enrollment Management, working alongside the Office of Financial Aid, and the Bursar's Office. Our team is responsible for optimizing scholarship resources to enhance affordability and equity for our student population. We work with campus partners and external partners to ensure compliance with scholarship donor intent. We are dedicated to increasing access to higher education and recognizing scholarly merit by facilitating the awarding of scholarships from over 1,100 unique funds. By collaborating with campus and external partners, we empower students to reach their fullest potential as part of the CU community.

Key Responsibilities

Scholarship Advising & Outreach

• Provide comprehensive scholarship advising services to students, parents, and other partners through multiple modalities, including in-person drop-in advising, appointments, online consultations via Teams or Zoom, and communication through phone and email.
• Responsible for addressing referrals from other customer service providers to ensure satisfactory outcomes using effective de-escalation methods while maintaining compliance with established policies.
• Maintain an up-to-date knowledge base of core scholarship administrative information to serve as a resource for Student Financial Services. Provide training and support to staff to ensure effective utilization of this resource, enabling them to deliver accurate and efficient customer service. Actively seek feedback from staff to identify gaps in information and implement improvements to enhance the knowledge base's effectiveness.
• Develop and implement scholarship programming to enhance the overall student experience.
• Coordinate with campus and community partners to organize, attend and present at outreach events.

Program and Partnership Management

• Nurture and maintain strong community and campus partnerships to support enrollment goals.
• Collaborate with campus partners including academic departments and advancement to maintain accurate and comprehensive descriptions of scholarship opportunities and their requirements. Ensure that this information is accessible to students and other interested parties through various channels, including online platforms.
• Collaborate with the university's Advancement department, private donors, community organizations, and state government entities to enhance scholarship opportunities.
• Analyze and evaluate the effectiveness of university scholarship programs and make recommendations for continuous improvement and policy enhancement in collaboration with campus partners.
• Provide statistical reports and analysis regarding scholarship recipients and individual scholarship programs to support ongoing strategic planning, re-engineering, and program management.
• Responsible for developing and maintaining written policies and procedures and for participating in and providing information for internal and external audits.
• Manage agreements with internal and external constituents.

Supervision and Leadership

• Lead professional and student staff to ensure advising services to students, parents, and others is being delivered consistently and accurately in accordance with division standards.
• Ensure that outreach events requested by campus and community partners are staffed and that quality up-to-date information is presented.
• Lead and inspire staff and student employees to provide exceptional service to students, parents, and other constituents.
• Set performance management goals with direct reports and provide adequate support and coaching to enhance employee development.
• Represent the Office of Scholarship Services on Student Financial Services customer service coordination, assessment, and new initiatives.
• Develop and maintain an inclusive working environment for all staff.
• Collaborate with the Director of Scholarship Services to contribute to strategic planning initiatives.
• Provide leadership in the development and execution of scholarship programs that align with university goals.
• Ensure direct reports develop and maintain written policies and procedures and ensure these documents are kept up to date.
• Produce annual reports as required by partnership MOUs and internal guidelines.

Scholarship Awarding and Fiscal Oversight

• Facilitate the selection process to determine scholarship recipients of select funds.
• Ensure fiscal responsibility in scholarship awarding by supervising staff in adherence to Title IV federal regulations, State of Colorado laws, and institutional policies. This includes overseeing the accurate disbursement of funds, monitoring scholarship budgets, and conducting regular audits and account reconciliation to maintain compliance.
• Collaborate with financial aid and relevant departments to address any award discrepancies and implement corrective actions as needed.

Professional Development

• Participate in training seminars, conferences, committee meetings, etc. for professional development in the areas of scholarship management, financial aid, and student affairs.
• Attend meetings, retreats, campus programing, and committee functions as assigned.
• Ensure that professional development opportunities are identified for staff and that learning from these opportunities is disseminated.
• Collaborate with supervisor to determine areas for professional growth and identify and request appropriate training opportunities.

Supervision Exercised and Received: This position reports to the Director of Scholarships and directly supervises 2-3 FTE.

Application Instructions

To apply, please submit the following materials:

1. A current resume
2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Deadline to Apply

Full job posting available at

https://jobs.colorado.edu/jobs/JobDetail/Assistant-Director-of-Scholarship-Advising-Partnerships/60498

Coordinator for CSU RAM Loan and Title IV Compliance Maintenance

Colorado State University

Colorado State University seeks applications for the Coordinator for CSU RAM Loan and Title IV Compliance Maintenance position.

Job Description

The Coordinator of CSU RAM Loan and Title IV Compliance Maintenance reports to the Senior Assistant Director for Operations and Program Compliance and serves as an integral member of a unit charged with compliant, creative, and equitable administration of federal, state, institutional, and private financial aid programs for Colorado State University.
The position for Pell and Loan Programs has primary oversight and responsibility to ensure that CSU RAM Loan and Title IV Compliance Maintenance are administered within federal, state, internal, and external regulations. The Coordinator for CSU RAM Loan and Title IV Compliance Maintenance is expected to serve as the subject matter expert in basic principles of federal financial aid regulations to ensure that federal Pell, federal Direct Loans, and CSU RAM Loans are administered within federal, state, and institutional parameters. The expectation is that judiciousness is always exercised in a manner which best meets the needs of Colorado State University students.
These functions are accomplished by performing these duties:

• Serve as the primary contact within the Office of Financial Aid for all CSU RAM Loan and Title IV Compliance Maintenance questions
• Oversee policies, procedures, and processing of all CSU RAM Loan and Title IV Compliance Maintenance
• Maintain current and up-to-date understanding of federal regulations and guidelines pertaining to CSU RAM Loan and Title IV Compliance Maintenance
• Provide support as necessary to all areas of the Pell and Loan Programs team

The Coordinator of CSU RAM Loan and Title IV Compliance Maintenance works to ensure that the Office of Financial Aid, the Operations Unit, and the Pell and Loan Programs Team activities are managed efficiently, effectively, compliantly, and remain in adherence to the mission and culture of the University.
This position is a full-time appointment, based on the CSU Fort Collins campus, with the potential for flexible work arrangements including hybrid office/remote work.

Application Instructions

For full consideration, all materials must be received by 11:59 pm (MT) on 12/02/2024 at https://jobs.colostate.edu/postings/152852.
Applicants should submit a cover letter and resume that demonstrates any and all of the required and preferred qualifications that they meet.

Deadline to Apply

11:59 pm (MT) 12/02/2024

Full job posting available at

https://jobs.colostate.edu/postings/152852

Coordinator for Student Eligibility

Colorado State University

Colorado State University seeks applications for the Coordinator for Student Eligibility position.

Job Description

The Coordinator for Student Eligibility reports to the Assistant Director for Student Eligibility and serves as a primary member of the Student Eligibility team. The position has primary oversight and responsibility for verification, data resolution, and all forms of professional judgment appeals made in accordance with federal guidelines. The Coordinator for Student Eligibility is expected to serve as the subject matter expert in basic principles of student eligibility, application, verification, and professional judgment as prescribed by federal regulations and institutional policies which administer those regulations. These functions are accomplished by performing these duties:

• • Serve as the primary contact within the Office of Financial Aid for all student eligibility topics, verification, and professional judgment appeals
  • Oversee policies, procedures, and processing of all verification, data resolution, and professional judgment appeals, including:
    • Needs analysis and EFC appeals
    • Cost of attendance budget appeals
    • Dependency overrides
  • Maintain current and up to date understanding of federal regulations and guidelines pertaining to professional judgment
  • Work closely with the other Coordinator for Student Eligibility to coordinate completing all verification, data resolution, and professional judgment appeals
  • Provide support as necessary to all areas of the Student Eligibility team

  The Coordinator for Student Eligibility works to ensure that the Office of Financial Aid, Operations Unit, and Student Eligibility team activities are managed efficiently, effectively, compliantly, and in adherence to the mission and culture of the University. This position is a full-time appointment, based on the CSU Fort Collins campus, with the potential for flexible work arrangements including hybrid office/remote work.

Application Instructions

For full consideration, all materials must be received by 11:59 pm (MT) on 12/02/2024 at https://jobs.colostate.edu/postings/153210 Applicants should submit a cover letter and resume that demonstrates any and all of the required and preferred qualifications that they meet.

Deadline to Apply

11:59 pm (MT) 12/16/2024

Full job posting available at

https://jobs.colostate.edu/postings/153210