09 May It Takes All Types
I remember when I was hiring one of my staff members I had interviewed a young lady who was a lot like me. It is said that most people tend to hire staff who are like them, but not me. I chose someone who I thought would fit into my team and whose strengths did not match mine or my other staff member. My team plays off of each other’s strengths and it makes us a very strong unit. Take that to a higher level and let’s look at my office. Client Service staff tend to be warm and fuzzy, where operations staff tend not to be. But you need both types of people to make the office work. You need innovators and grounded people. Innovators move us forward while grounded people make sure the work is still getting done. You must have people who like rules and regulations, otherwise there may not be a financial aid office at your institution. But at the same time you need people who look beyond the regulations when and where it can be done. No one strength is better than the other because each of us is a piece of the puzzle.
Tara Spritzer| Assistant Director, Pell & Loan Programs
Student Financial Services