Financial Aid Counselor

Financial Aid Counselor

University of Colorado

The University of Colorado seeks applications for a Financial Aid Counselor.

Job Description

Key Responsibilities: Counseling Assist with administrative duties, such as phones, front desk, email, etc. as needed and serve as a resource to student employees. Advise on application processes, important timelines, types of aid, eligibility requirements, financing options and other resources available. Exercise professional judgment when students or their families have unusual financial circumstances to determine additional eligibility. Adjust awards as necessary to reflect student’s enrollment and eligibility. Continually assess customer service and proactively identify and address issues that may impede quality service. Provide individual and group financial aid advice, including adequate loan counseling and financial literacy information. Support colleges/departments by providing counseling services across campus. Processing Process Satisfactory Academic Progress, Professional Judgement, and other letters of appeal. Review requests to make adjustments to aid for changes in enrollment, change in program, etc. Review overawards and make appropriate adjustments. Process verification of cost of attendance and verification of financial aid offers for external organizations. Assist with verification processing and awarding projects as needed. Cross-train with other teams and assist with processing needs as necessary. Participate in office processing projects for special populations such as study abroad, continuing education, etc. Outreach Participate in campus and community outreach events, including events held in the evening and on weekends. Develop and present outreach presentations on financial aid and scholarships for prospective and current students. Assist Admissions with recruitment events that could include presenting, hosting workshops, or running a resource table. Professional Development Collaborate with immediate supervisor to figure out areas for professional growth and identify and request appropriate training opportunities offered by the office, the University, and through various professional associations or organizations. Participate in external and internal trainings, conferences, webinars etc. related to coordinating all types of financial aid. Attend staff meetings, retreats and other meetings as assigned. May include representing the Office of Financial Aid in enrollment management and campus-level initiatives. Qualifications Minimum: Bachelor’s degree from an accredited college or university. An equivalent combination of education and experience may substitute. The final candidate must pass a criminal and financial background check and cannot be in default on a student loan either upon hire or while employed in this position. Preferred: At least one year of professional experience working in a financial aid office or other student service office in a higher education setting. NASFAA credentials. Knowledge of State of Colorado financial aid regulations. Experience with federal financial aid data systems including NSLDS, FAA Access, and COD. Experience using PeopleSoft or other student information systems. Bilingual.

Application Instructions

Job Requisition #24330 Please follow the link to apply: https://jobs.colorado.edu/jobs/JobDetail/?jobId=24330&emailCampaignId=136