13 May Financial Aid Processing Coordinator
Colorado Mesa University
Colorado Mesa University is seeking a Financial Aid Processing Coordinator
Job Description
Compensation:
$50,000.00-52,000.00
Overview and Scope of Team and/or Tasks
Processing & Coordination of Verifications:
- Manage all aspects of verifications for students and parents to ensure timely receipt of financial aid, including tax verifications, AGI flags, amended tax returns, V4/V5 flags, and others.
- Make independent determinations regarding conflicting FAFSA information.
- Create clear communication strategies with students and parents to obtain required documentation, making recommendations for improvements.
- Monitor and track outreach efforts and compliance with Federal Financial Aid rules and regulations.
- Ensure accuracy and compliance with packaging, awarding, and disbursement processes.
Document Management:
- Oversee the flow of paper and electronic documentation within the office, implementing electronic solutions where possible.
- Ensure timely and accurate document management and train the campus community on changes to documentation procedures.
Support & Coordination of Federal Processing Functions:
- Support various federal processing functions, including loan processing, alternative loans, and semester withdrawal processing.
- Make determinations on special consideration appeals and communicate results to students and stakeholders.
- Coordinate electronic communications with Federal Processors, including file imports, loan origins, and rejected loan resolutions.
Data, Analytics & Process Improvement:
- Analyze the effectiveness of processing functions and implement improvements.
- Create statistical reports to support decision-making, providing upper management with updates on the status of federal processing functions.
Customer Service & Campus Collaboration:
- Provide high-quality customer service and financial aid counseling to students, families, faculty, and staff.
- Develop and deliver training on financial aid processes to the campus community.
- Work autonomously while collaborating with diverse teams across the university, ensuring quality customer service in all interactions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DISCLAIMER – This position description is only a summary of the typical functions of this seat, and not an exhaustive list of all responsibilities and areas of accountability.
Capacity Requirements
Skills & Knowledge:
- Strong understanding of federal financial aid rules and regulations, including packaging, awarding, and disbursements.
- Ability to manage and streamline processes related to document management and verification.
- Experience in using financial aid systems, such as SCT Banner (preferred).
- Excellent problem-solving skills with the ability to handle multiple priorities in a fast-paced environment.
Collaboration & Communication:
- Ability to communicate effectively with diverse stakeholders, including students, families, faculty, and external partners.
- Demonstrated ability to collaborate with various campus departments to improve financial aid services.
- Ability to train and provide guidance to campus community members on financial aid processes and policies.
Education & Experience:
- An earned Bachelor’s Degree from an accredited institution is required.
Core Skills:
- Strong analytical skills with the ability to analyze data and drive process improvements.
- Proficiency in financial aid management systems (e.g., SCT Banner).
- Demonstrated ability to manage multiple projects simultaneously while meeting deadlines.
Application Instructions
Please apply online – https://www.coloradomesa.edu/human-resources/apply/index.html
Job Posting Link
Application Deadline
05/31/2026
