Financial Aid Counselor-Graduate

Financial Aid Counselor-Graduate

Regis University

Regis University seeks applications for a Financial Aid Counselor – Graduate.

Job Description

The Financial Aid Counselor for Graduate Students is the primary financial aid point of contact for graduate students. This position reports to the Associate Director, Non-Traditional, and is an integral member of the financial aid counseling team. As a financial aid counselor, this position supports students during normal business hours, nights, and weekends, as needed, through in-person counselor on-duty hours, phone, email, and outreach events. The primary responsibilities include counseling and awarding graduate-level students, including specialized graduate and doctoral-level programs. This position focuses heavily on awarding and tracking Office of Admissions Dean’s Scholarships as well as reviewing student’s federal student loan eligibility once a FAFSA (Free Application for Federal Student Aid) is submitted, as well as tracking completion of loan requirements like Entrance Counseling and Master Promissory Note (MPN). This position is responsible for reviewing and awarding Federal TEACH Grant funds to eligible applicants and assisting the systems team with reconciling TEACH Grant funds. This position provides processing backup support throughout the year for other counseling team members, specifically the Financial Aid Counselor for Non-Traditional undergraduate students. Major Duties and Responsibilities: Essential: Financial Aid Counseling Serves as the financial aid point of contact for graduate student populations, including doctoral-level programs. Counsels students and parents regarding the financial aid application process, assists students with completing their financial aid file by submitting the necessary documents to determine their eligibility, identifies incomplete student files, and follows up to complete the process. Utilizes the packaging system and policy to process and send out financial aid offers to students. Reviews all FAFSA updates and corrections to individual applications, revises aid eligibility as needed, and communicates with the student regarding any changes made. Provides financial aid counseling for walk-ins and acts as a backup for other financial aid counselors as needed. Works collaboratively with other departments and services across the University to understand processes, systems, and services and to resolve student issues. Oversees Federal TEACH Grant, reviewing students’ eligibility upon applying and reconciling funds. Outreach Partners with the Office of Admissions and other departments on campus to present financial aid information at campus visit events, scholarship competitions, orientations, and other events needed. Attends financial aid events as a representative of Regis University, utilizing every opportunity to help promote Regis University and our mission. Coordinates with other financial aid counselors for coverage if events overlap or if more than one financial aid representative is needed. Partners with other departments on campus (Student Life, Office of Diversity, Equity and Inclusive Excellence, and others) to provide financial aid support for groups of students or events on campus to foster strong financial aid relationships, FAFSA renewals, etc. Fulfill other duties as assigned.

Application Instructions

Please submit a resume, cover letter and list of references with your application. Current employees, please submit an application by logging into Workday. Click on the Career Worklet and access the internal site. MINIMUM REQUIREMENTS: Education: Bachelor’s degree from an accredited institution of higher education. Experience: 1-3 years’ experience in an Office of Financial Aid. Bilingual, Spanish-speaking preferred, but not required. WORKING CONDITIONS: Working conditions are normal for an office environment. Evening and weekend hours are required in addition to regular office hours. Some local, regional, and/or national travel may be required. Pay Rate: $55,000