Financial Aid Communication & Outreach Coordinator

Financial Aid Communication & Outreach Coordinator

Community College of Denver

Community College of Denver seeks applications for a Financial Aid Communication & Outreach Coordinator.

Job Description

If you are an innovative thinker with the drive to succeed in a fast-paced environment, then the Community College of Denver’s Financial Aid Office might be the right place for you. As a Financial Aid Advisor, you are often the first face our students see. You will create lasting impressions and help students succeed by sharing your knowledge of financial aid processes. The Financial Aid Communication & Outreach Coordinator is responsible for arranging events and presentations for the financial aid office (such as FAFSA nights, work-study job fairs, financial literacy workshops, classroom presentations, concurrent enrollment outreach, etc.). Initiating, maintaining, and collaborating outreach efforts with internal departments as well as community organizations to provide financial aid support is required. They are responsible for organizing and tracking data related to various outreach efforts and student learning outcomes. In addition, this position is in charge of developing communications for the financial aid office, including outgoing student notifications, website disclosures, form updates, and internal communications. This position must demonstrate excellent written and verbal communication skills, attention to detail, and initiative to ensure information is accurate and comprehensible. This position works closely with the Financial Aid Assistant Director in maintaining federal compliance on the financial aid website as it pertains to consumer information disclosures. This position works as a front-line customer service advisor in a busy, fast-paced environment, ensuring quality, accurate information, and excellent customer service is maintained. This position will directly advise students on various aspects of financial aid (i.e., application procedures, scholarship and grant guidelines, federal and private loan requirements, verification documentation, etc.). This position serves as the primary responder to emails received in the inbox, as well as performing routine quality assurance checks on verification.

Application Instructions

Interested applicants must submit a complete application packet at which includes: Electronic Application, Click ‘New Resume’ at the bottom of this page Cover Letter Resume References – Names, phone numbers, addresses, & email addresses of three professional references Copies of transcripts, unofficial preferred Copies of appropriate credentials, if applicable **All included attachments should be saved with the following nomenclature: Last name, First name Document; for example Doe, John Resume; Doe, Jane Transcripts ***Your resume should clearly indicate how you meet the minimum qualifications. Those applicants that do not meet the minimum qualifications will not be considered. Part-time experience is ½ the equivalent of full-time experience. Example: Four (4) years applicable part-time experience equals 2 years full-time equivalency.