Financial Aid Advisor/Verification Coordinator

Financial Aid Advisor/Verification Coordinator

Community College of Denver 

Community College of Denver seeks applications for a Financial Aid Advisor/Verification Coordinator.

Job Description

The Financial Aid Advisor/Verification Coordinator reports to the Processing Manager. This position requires a highly functional knowledge of federal student aid eligibility regulation, exceptional analytical skills and exercises a high degree of professional judgment. This position coordinates processing for all aid applications and verification processes received by the office in compliance with federal, state and institutional regulations, guidelines and procedures. The Financial Aid Advisor/Verification Coordinator supports students, parents, and other financial aid office functions regarding application process, eligibility, analysis, budgeting, packaging and disbursement in compliance with federal, state, and institutional guidelines; and evaluates and analyzes complex eligibility and application requirements and resolves discrepancies. This position is also responsible for annual review and implementing federal verification guidelines, and for resolving C flags, ISIR data corrections, rejected files and all ISIR loading processes. Duties and Responsibilities The Financial Aid Advisor/Verification Coordinator works directly with a diverse population of students, and advises both students and parents of the various aspects of financial aid (i.e., application procedures, verification documentation, scholarship and grant guidelines, federal and private loan conditions, Satisfactory Academic Progress requirements, etc.). This position is heavily involved in the financial aid verification process. An expert knowledge of federal, state and institutional policies regarding all types of financial aid (i.e., Pell Grant, Colorado Student Grant, Stafford loans, etc.) is necessary for this role. An in-depth understanding of the Free Application for Federal Student Aid (FAFSA) and required documentation is also necessary. This individual packages financial aid awards based on needs-analysis, federal regulations, cost of attendance, and institutional budgets; and processes all incoming ISIR’s. The Financial Aid Advisor/Verification Coordinator does a great deal of independent investigation and resolution of student or application issues, as well as data integrity issues and discrepancies within the system. This position is responsible for handling discrepancies in federal student aid eligibility, including C-flags, rejected ISIRs, comment codes, rejects and other issues related to ISIR and CPS processing. This individual identifies and resolves issues with conflicting information between documents and the FAFSA. This is a high stress position which requires a mastery of complex regulations, meeting process goals and reporting progress to the supervisor. Qualifications MINIMUM QUALIFICATIONS: Education: Bachelor’s Degree or equivalent/combination of year-for-year experience working in a higher education financial aid office. Experience: Two (2) years of financial aid experience or three years of customer service. Knowledge/Skills/Abilities: •Commitment to quality customer service. •Strong oral and written communication skills. •Strong attention to detail. •Ability to handle numerous complex and routine tasks simultaneously. •Human relations skills. •Ability to work with a diverse group of individuals. •Ability to work with complex long and short-range concurrent planning for overlapping aid years. •Ability to accommodate some weekend and evening hours. •Working knowledge of Banner Financial Aid software. Supplemental Information Our campus is located in downtown Denver, adjacent to two light rail stations, and just minutes away from shopping, restaurants, and event venues. When you visit our campus, it will be immediately evident that our faculty, staff, and instructors are passionate about serving our diverse student population. At CCD our passion is to help others, and we offer career pathways that will make a difference in the lives of our students. If you are interested in sharing our passion for student success, CCD offers generous medical, dental, vision, life, and retirement options. We also offer the opportunity to expand your education, and those of your dependents, through our tuition reimbursement program. For a complete review of the benefits we offer, please click on the following link:

Application Instructions

Interested applicants must submit a complete application packet at which includes: 1.Electronic Application, Click ‘New Resume’ at the bottom of this page 2.Cover Letter 3.Resume 4.References – Names, phone numbers, addresses, & email addresses of three professional references 5.Copies of transcripts, unofficial preferred 6.Copies of appropriate credentials, if applicable **All included attachments should be saved with the following nomenclature: Last name, First name Document; for example Doe, John Resume; Doe, Jane Transcripts ***Your resume should clearly indicate how you meet the minimum qualifications. Those applicants that do not meet the minimum qualifications will not be considered. Part-time experience is ½ the equivalent of full-time experience. Example: Four (4) years applicable part-time experience equals 2 years full-time equivalency. CCD is a Learning College where policies, programs and practices support learning as the major priority. The Community College of Denver is an Equal Employment Opportunity Educational Employer. Background checks will be conducted on all finalists for employment consideration. CCD recognizes that administration, faculty, instructors, and staff reflect the diversity of its students and community and prohibits employment and student discrimination based on race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.