Assistant Director of Financial Aid

Assistant Director of Financial Aid

Community College of Aurora

The Community College or Aurora seeks applications for an Assistant Director of Financial Aid.

Job Description

Assistant Director is responsible for overseeing the day-to-day functions of the CCA Financial Aid advising area, leading the financial aid advising team in providing exceptional customer service to prospective, continuing and returning students and compiling federal and state regulations. Also this position’s responsibility includes making sure dissemination of accurate and timely information and financial aid related services to students, parents, faculty and staff. Furthermore, Assistant Director’s role is to provide services to financial aid applicants including financial aid advising, reviewing and verification of files for accuracy needed for packaging and awarding various forms of financial assistance. DUTIES & RESPONSIBILITIES: Supervising professional staff. Manages the daily operations of the financial aid advising office, which includes full-time staff, administrator, hourly, and work study students. Providing service and support to college staff by assisting them to identify automation needs utilizing Ellucian Banner and other computer programs. Coordinates and maintains the financial aid advising reporting, programming, and coverage and processing schedules. Inform students of the disposition of their requests for financial aid, document all aid assigned and directive for conducting this process. Interview and counsel students regarding their financial needs and situations. Serve as an informed resource to the CCA staff regarding financial aid policies and procedures and ensures the most effective and efficient delivery of services to all constituents. Assist Director on tests and trouble-shoots existing, updated and new computer programs and functions. Oversee financial aid rush workshops and other workshops to provide financial aid information and training to the CCA staff and local high school students. Responsible for the quality control of documentation imaging process in the Banner system. Assists with the preparation of federal, state and institutional fiscal and statistical reports. Assist monitoring and managing the funds management and reconciliation processes for work study funds Provides training for college staff of all updated and new automated processes. Provide packaging, work study program, loans, scholarship, and default management trainings to financial aid advising staff. Provide basic financial aid training to the pathway advisors. Functions as the primary liaison between financial aid and student services departments, instruction and Information Technology staff. Serve as the Student Services Directors committee and develops, recommends, implements and monitors FA Advising operating policies and procedures. Monitor, plan and implementing qualify insurance of financial aid advising program. Directly advises students via individual appointments and group meetings to assist them in understanding financial aid requirements, navigating financial aid policies and procedures, developing long and short term goals, and resolving issues that affect maintaining financial aid eligibilities. Be the point of Contact for the work study program. Be the backup for the Scholarship advisor. Collaborates with other offices on campus, as well as faculty members and department Chairs, to resolve students’ issues. Determine eligibility and authorize awards from federal, state, institutional and private programs in compliance with all rules, regulations and guidelines. Utilize existing funds to maximize number of students receiving assistance. Reviews student financial aid application information for accuracy; reviews and verifies student financial aid records for completeness and compliance to regulations, rules and guidelines; determines if additional documentation is necessary and notifies applicants of their status; applies guidelines in preparing student records for awarding and/or modification of awards. Provide information, advice and counsel individuals and groups, including prospective and current students, parents, faculty, staff, and other professionals in the financial aid community about available programs, application procedures, eligibility requirements and students’ rights and responsibilities. Process data process part of the Default Management. Revise awards as individual circumstances change. Attend and conduct appropriate staff meetings, workshops, seminars and conferences as needed or as required. Serve on appropriate committees as required and/or assigned. Assist in other areas of the financial aid office as assigned.

Application Instructions

Anticipated Start Date: October 1st, 2019. Salary Range: The specific salary will be determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information. CCA offers an excellent benefit plan. Leave and holiday benefits are also included. Deadline to Submit Application Material: A review of applications will begin on September 6th, 2019 and will continue until the position is filled. Application Process: When submitting your application material, please include a cover letter, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to upon offer of employment. If you have questions regarding this position, please contact us at By submitting an application for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.